These General Terms govern bookings and stays at the La Concia holiday home, managed by Bosco Sacro di Bomarzo Srl.
1. Scope
By making a booking, the guest declares that they have read, understood and fully accepted these Terms and Conditions.
2. Booking
A booking is considered confirmed only after:
- receipt of the booking request;
- written confirmation from the property;
- payment of any required deposit.
The property reserves the right to refuse a booking where the necessary conditions are not met.
3. Prices
The prices published on the website are expressed in Euros and include what is stated in the accommodation description.
Any tourist taxes, additional services or extra costs will be clearly indicated before the booking is confirmed.
4. Payment
Payment is made according to the methods indicated during the booking process.
Failure to pay within the agreed terms may result in the cancellation of the booking.
5. Cancellation policy
Unless otherwise stated in the booked rate:
- free cancellation up to 5 days before arrival;
- from the 4th day up to non-arrival (No Show): penalty equal to 100% of the total amount.
Any refunds will be issued using the same payment method used by the guest.
6. Check-in and check-out
Check-in: from 3:00 pm to 6:00 pm
Check-out: by 10:30 am
Different times may be agreed only subject to the property's availability.
7. Identity documents
As required by law, all guests must present a valid identity document at check-in.
Data will be processed in accordance with current legislation.
8. Number of guests
Only the number of people indicated in the booking may stay at the property.
No additional guests are allowed without the property's prior authorisation.
9. House rules
Guests undertake to:
- behave respectfully;
- avoid excessive noise, especially at night;
- treat the property and its furnishings with care;
- comply with any building regulations, where applicable;
- leave the accommodation in a decent condition.
Parties and events are not allowed unless expressly authorised.
10. Pets
Pets are allowed only with the property's prior authorisation.
11. No smoking
Smoking is not allowed inside the property.
12. Guest liability
Room inspection, reporting of defects and liability for damage
At check-in, the guest is required to check the condition of the room, furnishings, fittings and the spaces provided. Any anomalies, defects, malfunctions or pre-existing damage must be reported promptly to the host, preferably in writing, so that they can be verified and documented before the stay begins.
At check-out, the condition of the room and of the spaces used, including furnishings, equipment and fittings, will be inspected in order to assess it and identify any damage that occurred during the stay.
The guest is liable for damage to the property, furnishings, equipment and fittings provided, where caused by the guest or by the people staying with them. Any damage found at the end of the stay and attributable to the guest's use of the spaces will be documented and may give rise to a claim for compensation proportionate to the damage actually ascertained.
Promptly reporting any damage or anomalies already present on arrival makes it possible to distinguish pre-existing conditions from those that may have arisen during the stay.
The guest is also required to use the rooms, furnishings and equipment of the property with care and to promptly report to the host any faults, breakages or problems encountered during the stay.
13. Property liability
The property is not liable for:
- theft or loss of personal belongings;
- service interruptions due to force majeure;
- unforeseeable events not attributable to its responsibility.
14. Privacy
Personal data will be processed in accordance with Regulation (EU) 2016/679 (GDPR) solely for purposes related to the booking, legal obligations and the provision of the service. More information in our Privacy policy.
15. Governing law and jurisdiction
These Terms are governed by Italian law.
Any dispute will be subject to the exclusive jurisdiction of the Court of Viterbo.
Last updated: October 2026.